Leonard W.
1 Contribution
Edge!!! :-)
Thank You!!! :-)
Susanna Ruiz
2 Contributions
The fact remains that I am computer literate ~ Microsoft are patronizing and bullying me.
Microsoft are deliberately bullying me by putting tools for people with accessibility needs into my outlook email functions inappropriately and sending me an email to advise me on how to make my computer easier to use when I have not asked them for any advice on how to make my computer easier to use. Because I have made statements to them of capability they decided to bother me deliberately treating me otherwise. You call it customer service Microsoft to put me as a customer off my work and study by treating me like this? You disgust me.
I am making a formal complaint about you.
Michelle H7
2 Contributions
BIG and HARD !!!!
MICROSOFT !!!!
Is neither MICRO or SOFT !!!!
It should be BIG and HARD !!!!
Sophia Carroll
2 Contributions
Impossible cancelig subscribtions
Impossible cancelig subscribtions. Spendt hours and still havent found a way to cancel a subscribtion that was just a free period at first. cost me 1600dkk to this day.
Martha T851
4 Contributions
I have been using their services from…
I have been using their services from past 15 Years. It has been a great experience and i am expecting that it will grow more in future. Thanks for your contribution.
Lawrence231
6 Contributions
Rubbish non existent customer service that's run by toddlers and dumb humans
They renewed my subscription without asking me, taking money out when they feel like it. When I called to confirm that it was them and then to cancel, they said they had no record of any amounts coming out or even having a record of my account! What the F@$%^. I spend more than half an hour messaging back and forths with no resolution. I then contacted Paypal and my bank who are currently sorting it out.
What a scam s#@!$$ F@!#$ of a company. They do not care about customers, and to boot after all that they gave me a fake 1800 number. Who do they think they are?
Never EVER again. I do not recommend.
If there was an option for no stars, I would choose it.
Useless company that should not be operating. Do not deal with them if you know what's good for you.
Since January I have been trying to…
Since January I have been trying to sort out why my licenses for Visio and project have disappeared from my account. I managed to speak to one lady in the uk who was very good but bemused that she couldn’t find any details at all although she could confirm I had a licensed product. I have also been in communication with the USA who are as useful as a chocolate teapot. Every time they call me they try and put me through to someone else and after 30 mins the call dies. Asks the agent can this team not call me. Answer they can’t till you log an incident with them.
How many friggin tickets do you need to log to get to the right friggin team for the grade of god. In fact I think I have a better chance of getting an answer from god than Microsoft’s technical team or billing and accounts.
All I need Microsoft is my license key and where to download it.
I am not the only person this has happened to.
Got a friggin grip.
Matthew924
1 Contribution
No customer service without putting in your credit card
Really have a bad taste in my mouth with Microsoft. Making customers that have already purchased your products pay to talk/text to a customer service rep. I will be purchasing products other than Microsoft in the future. Very disappointed and I will not be putting my credit card in for a customer service rep.
Care more about money than customer happiness
Forces you to "finish" setup of windows (on a 7 year old pc) and does not let you skip. Gives you ads for their office package along the way, forcing their **** down your throat.
Riley Mitchelle
2 Contributions
The original Xbox and the NEW and Improved Series X- Xbox have the very same issues, It's never been addressed !
I purchased the original Xbox from Microsoft years ago but it was flawed with issues, It kept Freezing up and Crashing on me, Microsoft kept delaying the support so I was never able to have a working Xbox . It spent most of its time in travel to and from Support of which it was never correctly fixed. I gave that one away to a Nephew. Next I purchased the Xbox 360 when they came out thinking that issue would be fixed with the new and Improved Xbox 360. To my amazement,the New and Improved Xbox 360 did te very same thing as the old one, It kept crashing with different games and freezing up. I was told a wide variety of issues could be causing it like the games I was playing were Corrupt etc. I thought to myself, I'm done with Microsoft at that point so I gave that Console away and purchased a PlayStation . Oh Wow, I had the same issues with PlayStation as what I experienced with Xbox. It kept heating up even with a cooling fan I purchased. Why, Why, Why do I keep getting these Faulty Consoles. After a few years, I got tired of that console and Microsoft Now was coming out with the very fast version of their Xbox series X, so surely I thought they had fixed the issues that Plagued it for years. Some people never learn so I once again purchased another Microsoft Xbox, Now I am feeling so stupid and ashamed to have fallen for their tricks one more and again. Nothing is new with this new Xbox series X other than it loads faster after Crashing and or Freezing up. I am so sick of these companies Stealing our Money and not fixing the issues that have Plagued it for YEARS! That says everything right there but a fool is born every minute they say and I guess I am proof in the pudding because I haven't learned my lesson yet, I have to admit, I love playing video games when they actually work right, I would NOT, Let me repeat, I would NOT ever recommend anyone to ever purchase anything from Microsoft . They are deceitful and only are out to dig deeper into your wallet. Take it from this fool.They have gotten Thousands of my dollars and have yet to fix their equipment so it will play correctly! I even filed a complaint with the Better Business Bureau which took me nowhere, Microsoft's answer to the complaint was someone would be getting in touch with me and investigate the issues I was having but no one ever did, The BBB contacted me and told me that Microsoft replied to them to close the case. They wouldn't mind the Negative review which would last for 3 years under their name so the BBB closed the case. They said they had nothing else they could do but to say the negative review would stay under their name for the next 3 years. Now I am yet stuck with another piece of Crap from Microsoft that freezes up and crashes continuously. Some games won't even play on this peace of Crap. my advice to anyone who wants to purchase anything from Microsoft is " STAY CLEAR OR FACE THE HEAD ACHES / ARGUMENTS BEWILDERMENT AND FRUSTRATIONS! = You have been warned! Even a support tech from XBOX told me on the phone to get an attorney,I would need it. PS If anyone knows of a Good Cooperate attorney in my area, I would appreciate the information. Thank you, I'm tired of fighting these people . I think they count on that ! My Xbox sits on the shelf unable to play some games to this date. It's left me weak and tired. Help!
Edge Browser Allows Virus
It seems that this company's computers are the only computers that get viruses. I thought Internet Explorer was bad then they introduced the Edge browser. Viruses can be introduced into the browser and this happens regularly. I have purchased two Microsoft computers and both of them have developed viruses. The second computer within less than two months of purchase. I visited the store down here but they don't repair computers, they only sell computers. The manufacturer of the seller will not take any action because it is a software problem. Thank heavens I have a Chromebook because it does not get viruses.
Xbox gaming system
Microsft. You should be ashamed that youve let yourself go this much. You care about quantity over quality and it is disgusting. Ive had many xbox one remotes brake. You will not cover them when waranty is still in affect and made the them as cheap as you can. Sucks to be you though with your 80 dollar remotes im buying mine from another company that dose care about their customers.
They took over 600$ when I purchased…
They took over 600$ when I purchased surface pro 7 bundle never received my laptop only cover case for laptop never will I buy again from Microsoft
Cannot stop there frustrating sign in…
Cannot stop there frustrating sign in authentication now on a daily basis
Beside using windows my entire life
Beside using windows my entire life, I like Microsoft's keyboard they very good suitable for my needs and almost never go bad.